Connectivity Drop Attribution
Separate application faults from connectivity-driven session loss when charts disagree.
Drop Attribution engagements are for disputed incidents: a release went out, a carrier event happened, or a CDN change landed—and nobody agrees which one ended the session. We align timestamps, reconnect behaviour, and connectivity markers into one story.
You receive an attribution memo suitable for internal stakeholders and, where useful, for vendor discussions. We stop short of legal expert-witness work; this is operational clarity for teams who need to decide what to fix next.
Included
- Incident window reconstruction
- Layer-by-layer contribution notes
- What to instrument next (optional recommendations)
- Written memo for shared distribution